Frequently Asked Questions

How does coaching differ from therapy?

Traditional mental health therapy usually takes on a patient/therapist relationship. This often emphasizes the power differential between the professional and the client. Coaching relies on the client to be their own expert of their own journey. The coach is there to help weigh options that you are already considering. We emphasize moving forward, over and around barriers that may exist. We don’t ever assume someone needs “fixed” and instead focus on getting our clients “unstuck.”

Are Coaching Services Reimbursed by Insurance?

Insurance companies do not currently reimburse coaching services. Insurance requires a mental health diagnosis for reimbursement, which again, lends itself to identifying the person needing assistance as “sick” or “broken.” Paying out of pocket eliminates the need for ongoing mental health diagnoses and treatment planning which opens many more options for coaching that traditional therapy is unable to provide.

Can I reschedule a coaching session?

Our team is scheduled many weeks in advance at times. Missing a scheduled appointment may interrupt the structure that ultimately leads to client’s success. Therefore, sessions canceled less than 48 hours in advance will be charged the same as a completed session. More than one scheduled session skipped without notice may result in the termination of coaching services and all payments will be collected.

How is payment handled?

Whether you select a pay-as-you-go plan or a coaching package, payment will be paid in full before coaching services commence.

Can I obtain a receipt for my session?

Absolutely! Reach out to our expert counsellors by getting in touch with our dedicated support team. Remember to mention your purchase number for fast assistance.

Need further clarification? Feel free to inquire about any remaining queries you have.

If you don’t see the information you’re seeking, we encourage you to connect with us directly for a conversation tailored to your needs.

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Client Satisfaction Rate

Our clients report a 95% satisfaction rate, reflecting the effectiveness of our coaching services in helping individuals achieve their personal and professional goals.

200+

Average Coach Rating

Our coaches have an average rating of 4.8 out of 5, showcasing their expertise and commitment to client success.

90%

Successful Transformations

We have facilitated over 100 successful transformations, empowering clients to overcome challenges and reach their desired outcomes.

Device Specifications

Personal Development:

We offer tailored coaching sessions that focus on personal growth, helping you to identify and overcome obstacles in your life.

Career Advancement:

Our career coaching provides strategies and insights to help you advance in your professional journey and achieve your career goals.

Mental Health Support:

We prioritize mental well-being, offering support and resources to help you manage stress and improve your overall mental health.

Goal Setting:

Our goal-setting workshops guide you in defining clear, achievable goals and creating actionable plans to reach them.

Life Coaching:

Our life coaching services empower you to take control of your life, providing guidance and accountability to help you succeed.

Client Testimonials:

Hear from our satisfied clients who have transformed their lives through our coaching services and achieved their desired outcomes.

Contact Us:

Reach out to us for more information about our services or to schedule a consultation with one of our expert coaches.